Shipping policy
Delivery of Goods and Services
1. Except for cases where we have made a separate agreement with you regarding the time of delivery, we will take the necessary steps, including production orders and packaging, to deliver the goods within seven (7) days of the contract. If we have already received partial or full payment for the order in question, we shall take action within three (3) business days of receiving the payment. We will take appropriate measures in allowing you to check the procedures and progress of delivery.
2. We must clearly outline the delivery method, who pays the shipping charge depending on the method, and delivery time on goods that you purchased. We are liable to pay any damages incurred to you due to late deliveries. However, this does not apply if it can be proven that the delay was not caused by us either intentionally or due to negligence on our part.